A beginner's glossary of hosting terms

New to web hosting? Here are the common terms you will come across at BPHOST, in plain English.

Your logins

  • Client area — www.bphost.biz/my, where you handle billing, invoices, domains and support tickets. It has its own password.
  • CHPanel — BPHOST's hosting control panel at chpanel.bphost.biz, where you manage your website files, email, databases and domains. A separate login and password from the client area.
  • Mailbox — an email account at your domain, such as info@yourdomain.co.za, with its own password and storage quota.
  • Webmail — reading your email in a browser at webmail.bphost.biz instead of in Outlook or a phone app.

Domains and security

  • Domain — your website's address, like yourdomain.co.za.
  • Subdomain — a section of your domain with its own address and folder, like shop.yourdomain.co.za.
  • Addon domain — a completely separate domain hosted on the same account, with its own website folder.
  • DNS — the system that points your domain at your hosting and email. BPHOST's nameservers are ns1.bphost.biz and ns2.bphost.biz.
  • SSL — the certificate that gives your site https and the padlock. BPHOST issues free certificates that renew automatically.

Behind the scenes

  • FTP — uploading files with a program like FileZilla, using an FTP account created in CHPanel.
  • PHP — the programming language WordPress and most web apps run on. You choose the PHP version per site in CHPanel.
  • Database — where apps like WordPress store their content (MySQL).
  • Cron job — a script that runs automatically on a schedule.
  • Backup / restore point — the nightly snapshot of your files, mail and databases, kept for seven days, that you can restore from in CHPanel.

Still puzzled?

Come across a term we have not covered? Open a support ticket — we are happy to explain.

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